Our Morocco Desert Tours Payments Policy & Conditions

There are many factors pertaining to a tour, it is difficult to list specific prices in advance. For each tour available through Desert Dream, prices vary according to the number of guests, the time of the year (low and high season) and any additional adventures you request during the trip. For this reason, we ask that you please contact us with the tour(s) that interest you so that we can give you an accurate price for your specific tour. We can adapt our trips and prices to suit your wishes, time constraints and your budget. We will do our best to meet your request and send you our suggestions.

The prices, which can vary according to the number of people, the season or the itinerary. However, we can adapt our tours to suit your preferences and time constraints e.g. departure from CasablancaMarrakech, Tangier,OuarzazateAgadirFes or elsewhere.

Our Services & Notes

  1. Prices are always given per person and according to the number in the group. Please contact us for a quotation for individual travellers or parties larger than 10. There is a 20% reduction for children under 12 years old whilst we do not charge for children under 5.
  2. The price for trips includes the air-conditioned 4WD or Minibus, English & French speaking drivers / guides, fuel, accommodation & meals as well as the camel ride on the relevant tours. Drinks and tips are not included.
  3. Also, Authentic Desert Tours is more than willing to develop a customized tour for you. Contact us if you have specific activities or places that you want to visit. If you are interested in an unstructured tour, please let us know as well. Consider your needs and discuss your wishes with us before booking. Send us an email. We will do our best to meet your request and send you our proposals.
  4. . Please let us know if you are vegetarian or vegan, so that food can be prepared separately for you.
  5. The main benefit of Authentic Desert Tours is the quality of our service, the knowledge and professionalism of our guides and the condition of our vehicles. We take great pride in our reliable services and your comfort and safety. Our goal is that you have an amazing, memorable and relaxing vacation !

TERMS AND CONDITIONS OF BOOKING

Once you have decided to take one of our tours, we shall ask you for a 50% deposit to ensure your tour, accommodations, vehicle, and driver/guide.

Once we have received your deposit, we shall send you information of receipt of it.

You will receive an email indicating the various advance payment options :
credit card, bank transfer swift or Paypal.

CANCELLATION POLICY

If you wish to cancel your confirmed tour, notification of cancellation must be made to Authentic Desert Tours by email. Cancellation will be effective from the date we receive your notification. The following charges are applicable as follows :

  • Cancellation 30 days or more before the start of the trip: no deposit refund. But, it will be used for your next reservation without deadline.
  • Cancellation between 29 and 10 days before start date: we charge 50% of total tour cost.
  • Cancellation less than 10 days before start date: we charge 100% of total tour cost.

 

Always Your Satisfaction & Confort is Our periority